Puleng Helps the Sociopaths to Responsibility with DID/DDI

Yesterday I listened to the business plan of a young lady from South Africa who just joined www.didx.net. She asked me just to refer to her as Puleng.

So Puleng provides services to mental institutions and psychiatric hospitals around the globe. She plans to add the opportunity for her clients both the patients and their families and the medical staff with local international phone numbers to stay in touch easier such as among hospitals and patient to family.

I asked her what led her to this particular market niche. Puleng said, "My ex-boss was a socio-path."

"What was she like?" I asked.

She replied, "He, not she. Lesedi was also my boyfriend (extramarital affair.) He was devastating to us all. Every step we took forward for the company, he caused it to fall back three. The same with our relationship. I'm not with Lesedi anymore, but I still want to help the mentally ill to get better."

Then Puleng copied this text to me to help me understand a sociopath. The gist of her message to me was that sociopaths do not think they are sociopaths and always think they are having to fight "something" or "someone" who is against them when it would be better if they just took responsibility for their own actions and understand the relationship between their actions and the results that those actions incur.

* Grandiose sense of self-worth
* Superficial charm
* Reckless disregard for the safety of self or others
* Impulse control problems
* Irresponsibility
* Inability to tolerate boredom
* Pathological narcissism
* Pathological lying
* Shallow affect
* Deceitfulness/manipulativeness
* Lack of empathy
* Lack of remorse, indifferent to or rationalizes having hurt or mistreated others
* A sense of extreme entitlement
* Lack of or diminished levels of anxiety/nervousness and other emotions
* Promiscuous sexual behavior, sexually deviant lifestyle
* Poor judgment, failure to learn from experience
* Lack of personal insight
* Failure to follow any life plan
* Abuse of drugs including alcohol
* Inability to distinguish right from wrong

Puleng, I know you are reading my blog. Thank you for sharing your story, and remember, we're here to help you with what I think is a good cause: helping one person at a time toss entitlement and start taking responsibility, whether mentally ill or not.

Tomorrow, Puleng, you can call my South Africa phone number and it will ring my Skype or Gizmo softphone. Would you like to do a teleconference between me and an incumbent telecom who just joined DIDX to sell numbers, Puleng? I think they would be interested to hear from you as one example of the great innovation among members of DIDX.

DIDX is really nobody but the powerful suppliers and innovative entrepreneurial buyers that we serve are the creme de la creme.

... browse some of our team's other blogs at http://blogs.didx.net and http://blog.tmcnet.com/monetizing-ip-communications/. You're welcome to comment, contribute, and collaborate any time.

Turn a Webpage into a handset: Rethink at Ecomm 2008

I'd been reading Tim Panton on the Asterisk-biz list and met him in person at Ecomm 2008. A refreshing positive communicator. Not one to dis every other poster. Really impressed with his knowledge and decided to record him describing what he's up to.

He's turning the web page into a handset, by embedding a lightweight cross browser softphone into web sites and mashing it up with the rest of the site.

You Charge for Voice? What a Cop out.

So, you're in the Internet protocol-based communications business?

By Suzanne Bowen and Hina Siddiqui...
You care about your customers. You may be one of the CXOs and you dig in and help with customer service, ship product, collaborate on a video, actual participate in Facebook and learn some new code on a daily business.

You've read the blogs that critique your competitors. You note that it appears that the only

way to get noticed, recommended and praised is to offer your voice business component free of charge or at least offer as many freebies as you can with it. If you charge, you will be dissed to the limit.

Those who "dog" IP communications companies for charging for their voice components, may I ask, "How do you pay your bills? Tell the truth. Do mom and dad support you? Were you lucky enough to get investment? Are you homeless so you can afford to offer voice free?"

What I'm saying is this, don't be ashamed for charging your customers for providing them with a service. Provide the best service you can. Use the traditional tools, the web 2.0 tools, and mix and mash them up with your friends. But I think you have a right to make a living.

My personal example is DIDX aka DIDXchange. It's a great platform for collaboration. Entrepreneurial minded individuals and companies all over the world communicate and buy/sell/trade with each other with Super Technologies, Inc. as something like the "eBay" of the processes. I spoke to several members and those intending to join DIDX at ITEXPO West this month who said that DIDX and other IP exchanges/collaborations are a freeing experience. It's disruptive to wholesale, consumer, entertainment and media, but competitors are actually collaborating. Who would think it possible?

So, someone asked, "Why is the DID so expensive on DIDX?" Every right to ask the question.

I put on my Burger King crown and said to myself, "Anyone can join DIDX and make at least 50 DID phone numbers available for sale. They determine the price and the features. We run the QoS measures of DID tester software check, 36 hour test time, and vendor rating. DIDX members as a result, have a choice of features, price, and quality. I.e., a USA DID can be as low as free and as high as $10 per month. A Mexico DID can be as low as $3.00 and as high as $15.00. And... everyone is trying to pay their bills, feed at least one mouth, while assisting the world of IP comms to rollout their cool mashup or even mom and pop traditional feel voice service."

(eBay is a trademarked term that does not belong to my company. eBay is a great tool.)

P.S. I liked JP's blog post main idea: reboot. So, let's really do that and not just talk about it.

P.S.S. Scent over Internet is not stupid. The F may not remain in IFMO. Internet TV can be viewed on a computer monitor and be quite rewarding, Michael (my best friend), and we can throw out our cable bill. You don't have to look a certain way, believe a certain religion, and speak with a certain accent to come up with the coolest new ideas to meet people's needs. Voice does not have to be free.

Inspiration for this post is awarded to these IP communications entities...