One of the many things that I have always admired about our Super Technologies, Inc. team (who work with clients on DIDX, Virtualphoneline, Super-phone, IP-pabx, etc.) is the fact that I have never seen anyone express jealousy toward another. It's more like everyone can't wait to see each other do well. When one person succeeds in composing the right words written or spoken that:
1. Helps an angry customer.
2. Solves a problem.
3. Sells in a soft enough way that does not turn off a client.
4. Settles a row among the team.
5. Debates an internal issue with a neutral third party point of view.
6. Responds in a kind and intuitive way to customers and suppliers who make prejudicial remarks about accent, nationality, religion or other characteristics of our team who have or are in many areas of the world: China, Malaysia, Mexico, Pakistan, Poland, Singapore UK, and UAE.
I can't help it. I really love our team at Super Technologies, Inc. from developers who know how to think like customer service representatives and CSRs who know how to suggest development improvements. I am a very lucky lady.
... browse some of our team's other blogs at http://blogs.didx.net and http://blog.tmcnet.com/monetizing-ip-communications/. You're welcome to comment, contribute, and collaborate any time.